Our advisory service comprises of six clear stages designed to take you from your initial enquiry through to implementation of advice and future review. Generally, we are unable to provide “limited” or “focused” advice for specific matters in isolation.
However, clients are able to withdraw from our services at the end of each stage or proceed to the next stage and will only pay for the work completed.
Enquiry & assessment
Each client receives a preliminary assessment of their circumstances and requirements in order to determine how their needs can best be met and to ensure that we are able to meet those needs. If we are unable to assist, we will inform you of this immediately and endeavour to direct you to a suitable alternative source of assistance.
This is provided without charge or obligation to you. Its purpose is to gather sufficient information about your circumstances to be able to assess your needs and requirements; to identify the benefits our advice can offer you, and determine our fees for doing so.
Before any action is taken or any costs incurred we will confirm with you the work we propose to undertake, our fees for doing so and the basis upon which our fees will be paid. This is done in writing and only when you are completely satisfied with these terms will we ask you to engage us formally and instruct us to proceed.
Depending upon the complexity of your situation, our recommendations may be made over a number of stages. Once all necessary enquiries, research and investigations are completed we will then be in a position to present our findings, conclusions and recommendations. These will be presented in writing with full supporting information.
Our recommendations usually consist of different options. We will discuss each option with you to ensure you are well informed to make the choices best suited to meet your objectives.
Once our recommendations have been finalised we will implement the selected solution, including the undertaking of all legal, regulatory and compliance requirements. Once complete, our implementation will be confirmed in writing to ensure you fully understand what has been implemented and why. This will be followed by the issuing of the associated documentation.
Ensuring that arrangements remain suitable is the key to effective financial planing and we will offer you the choice of a fully-inclusive review service or the option for a review as and when you feel one is required. We are also able to provide specific ongoing services for investment management. All our review services can be cancelled at any time.
Tel: 01204 329489 Email: